Contact Us
We're here to help with any questions or requests
Visit Us
123 Resort Road
Paradise Valley, Nairobi, Kenya
Call Us
Reservations: +254 700 000 000
Front Desk: +254 700 000 001
Email Us
info@nicanresort.com
reservations@nicanresort.com
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Frequently Asked Questions
Check-in is from 2:00 PM and check-out is until 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability.
Yes, we offer airport transfers for our guests. Please contact our concierge at least 24 hours in advance to arrange your transfer.
Breakfast inclusion depends on the rate type selected. Some rates include breakfast, while others are room-only. Please check your booking confirmation for details.
Yes, complimentary high-speed Wi-Fi is available throughout the resort for all guests.
Cancellation policies vary by rate type. Generally, cancellations made 48 hours prior to arrival are free of charge. Please refer to your booking confirmation for specific terms.
Absolutely! We welcome families and offer children's activities, a kids' club, and family-friendly dining options.